Contact Us
Reach out on WhatsApp, email or the form below.
Get in touch
We'd Love to Hear From You
Questions about an order, sizes or custom gifting? Message us — our team replies within a few hours.
WhatsApp+92 316 475 7710
Call us+92 316 475 7710
Emailmersha.pk@gmail.com
Working hoursMonday – Saturday, 10am – 8pm
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HELP & SUPPORT
˚✴︎ Frequently Asked Questions ✴︎˚
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available all over Pakistan.
How long does delivery take?
Orders are delivered in 2–5 working days. Remote areas may take slightly longer.
What is your return & exchange policy?
You can exchange or return any unused product with original tags and packaging within 7 days of delivery. Message us on WhatsApp with your order number.
Can I add a gift box or keychain?
Yes! Choose gift wrap, gift box or a teddy keychain on the product page — the price is added automatically.
How can I track my order?
You will receive a tracking number by SMS/WhatsApp once your order is dispatched.